Insights on digital tipping, the gig economy, and getting paid your way.
Hotels, restaurants, and bars are among the most tip-dependent workplaces in the UK — and also the most affected by the decline of cash. Here's a practical guide to digital tipping built specifically for hospitality workers and managers.
Maya Patel
May 31, 2026
7 min read
The rules of tipping were already complicated. Remove cash from the equation and add a screen prompting you for a percentage, and the social choreography becomes genuinely bewildering. Here's a clear-eyed guide to navigating it.
Maya Patel
May 29, 2026
7 min read
When a customer tips a team, who should get what? Fair tip pooling is one of the most contested questions in hospitality — and the law now has something to say about it. Here's how to think about it, and how to get it right.
Maya Patel
May 27, 2026
7 min read
A QR code on the counter has become the modern equivalent of a glass jar by the till. Here's how they work, why they're effective, and what to look for when choosing or setting one up.
Maya Patel
May 25, 2026
7 min read
Cash has been quietly disappearing from British pockets for years. For tipped workers, that trend isn't just an inconvenience — it's a structural change in how income arrives. Here's what the decline of cash really means for gratuities.
Maya Patel
May 23, 2026
7 min read
Cash tips are disappearing from pockets and purses, but the gratitude behind them hasn't gone anywhere. Here's everything you need to know about how digital tipping works — and why it matters for workers and customers alike.
Maya Patel
May 21, 2026
7 min read
