Insights on digital tipping, the gig economy, and getting paid your way.
When service is a team effort, individual tip pages miss the point. Crew tip pages built on fair, transparent splits are how modern hospitality venues handle shared gratuities properly.
When a customer tips a team, who should get what? Fair tip pooling is one of the most contested questions in hospitality — and the law now has something to say about it. Here's how to think about it, and how to get it right.